Return and Refund Policy

Cancellation Policy:

1. Orders can be cancelled only before they are shipped. Once a product is shipped, it cannot be cancelled via our website.

Return Policy:

• Returns/Exchanges are available for selected products only, as specified on the product page.

• In case a return is requested, the customer will be responsible for one-way courier charges.

• A clear unboxing or package-opening video is mandatory for return requests, to ensure product authenticity and prevent misuse of the return policy.

• If we do not have a pickup service available in your location, you will need to self-ship the product to our office address.

• Return/Exchange charges may apply on a case-by-case basis.

Note for Return:

• Items must be unused and unwashed for hygiene reasons.

• Products should be in original packaging with tags intact. Items without original tags will not be accepted.

• Customized products cannot be returned or exchanged.

• Returns/Exchanges must be requested within the return period indicated on the product page; otherwise, they will not be accepted.

Important:

•To process a return, a video showing the unboxing or package opening must be shared with us on WhatsApp at 9990555971. Without this video, returns will not be considered valid.

This includes the WhatsApp number for sharing return videos. Let Us know if you need further adjustments!